Course curriculum

  • 1
    Structured Thinking
    • Course Introduction
    • Reading: The Global Problem Statement
    • Introduction to Structured Thinking
    • Frameworks used in Structured Thinking
    • Structured Thinking and Problem Solving
    • Structured Thinking in Solving Business Problems
    • Reading: Solving Problems Like a Pro
  • 2
    Defining problem statements - Part 1
    • Framing the Problem Statement
    • The Common Pitfalls - The Loop Trap
    • The Common Pitfalls - The Complexity Trap
    • The Common Pitfalls — The Obvious Trap
    • Quiz
  • 3
    Defining problem statements - Part 2
    • Defining a Problem Statement worksheet
    • How a PSW Helps In Defining a Problem Statement
    • Reading: Best Practices and Pitfalls of a PSW
  • 4
    Frameworks of Problem Solving
    • Mutually Exclusive Collectively Exhaustive - MECE
    • What is an Issue Tree?
    • Creating an Issue tree
    • Reading: What is a Hypothesis Tree?
    • Reading: Other Frameworks for Problem-Solving
    • Quiz
  • 5
    Finalizing the Solution
    • Documenting the Implementation Phase
    • The Adoption Plan
    • Metrics for Evaluation - 1
    • Metrics for Evaluation - 2
    • Creating User Research for Insights
  • 6
    Checks to do before Solution
    • Common Design Pitfalls
    • Common Strategic Pitfalls
    • Phases of Testing a DS Project
  • 7
    Human-Centered Design
    • HCD and Empathy
    • Optional Reading - User Centered Design in a Product Development Lifecycle Process
    • What is HCD?
    • Reading: Empathy Map — Why and How
    • The Discovery Phase
    • Reading: Empathy Map, User Persona, and User Flow
    • The Solution Phase
    • Fireside-Chat
    • Empathy in Design - Three Strategies to Build Empathy
    • Quiz